Public Safety Services Bureau
9-1-1 and Enhanced 9-1-1 Programs
The Statewide 9-1-1 Program office is responsible for managing the state's 9-1-1 program on behalf of all 9-1-1 jurisdictions. It provides a single point of coordination and support associated with state responsibilities for managing the 9-1-1 Program. The office manages the department's statutory responsibilities for the development, implementation, and operation of 9-1-1 emergency telephone systems throughout the state. This office works closely with managers of 9-1-1 jurisdictions, emergency response providers, elected officials and telephone company personnel in the planning, implementation, and funding of emergency telephone systems.
What's New?
County Issued RFPs
- The following information is listed by request: NO LISTINGS AT THIS TIME.
9-1-1 and E9-1-1
- Funding Guidelines
- Governing Statutes
- Chapter 13: Telecommunications
- FAQs About 9-1-1
- FAQs About E9-1-1
- FAQs About 9-1-1 Program Monitoring
- E9-1-1 Project Status Report
- E9-1-1 Statewide Solution
- E9-1-1 White Paper
- Governors' to the Rescue E9-1-1
- PS/ALI Project
- Calling 9-1-1 from your Cell Phone
- Calling 9-1-1 from your VoIP Service
- Summary of RFP & Offeror's Proposal
- Test for Text Telephones (TTY)
Wireless E9-1-1
- Wireless E9-1-1 Deployment
- Statewide Deployment Plan
- Statewide Network Status Map
- Emergency Notification Services
- LR Kimball's Recommendations On the Development of a Statewide Enhanced 9-1-1 System
- Carrier Cost Recovery Guidelines
- Optional Carrier Cost Recovery Invoicing Form
PSAP Information
- E9-1-1 Coordinator's Handbook
- Appendix A PhaseI/II Wireless Deployment Only
- E9-1-1 Plan Application
- 9-1-1 PSAP Manager List
- PSAP Inventory
Workshops and Training
Associations & Organizations
- Association of Public-Safety Communications Officials -
APCO International - Montana APCO
- Cellular Telecommunication Internet Association (Wireless Newslines)
- National Academies of Emergency Dispatch
- National Association of State 9-1-1 Administrators
- National Emergency Number Association
- Public Safety Dispatching News
Available Resources
- Montana Addressing Guidebook for Local Governments- contains a list of recommended tasks for creating physical addresses. For a copy, please email Monica Ness, Assistant Program Manager.
- Grant Sources
- FCC Report and Order 94-102
- USDOJ Misuse and Abuse of 9-1-1
